Privacy Policy
Version 1.0 · 28 October 2026
This policy sets out how VEXEL TECHNOLOGY PTE. LTD. ("we", "us", "the company") handles information in
connection with the website at myvexeltech.com and with any software, mobile application or digital
service we operate. It is written to be read rather than skimmed. Anything unclear can be raised with us
at [email protected].
1. Introduction
The company is a private limited technology company that operates as an independent product lab. We build
and run software, mobile applications and digital products. This policy applies to this website and, in
general terms, to the products we operate. Where an individual product handles information differently
from what is described here, that product carries its own privacy information and that information takes
precedence for that product. We revise this policy when our practices change, and the version above
reflects the latest revision.
2. Information We Collect
Two kinds of information reach us. The first is information you send deliberately: your name, your email
address, the organisation you represent, the content of your message, and any details you supply when
using a product that requires an account. The second arises automatically from using a website or an
application — device model, operating system version, language, an approximate region inferred from
your connection, the screens or pages opened, and diagnostic records produced when something fails.
3. How We Use Information
Information is used for the purpose it was given and for running the service properly. That includes
answering enquiries, providing and securing a product you use, diagnosing faults, keeping records we are
obliged to keep, preventing misuse, and producing aggregate figures about how a product is used in a form
that does not single anyone out. We do not put information to a new and unrelated purpose without saying
so first.
4. Cookies and Website Analytics
Our website may set cookies or use equivalent local storage to remember a preference, keep a session
working, or measure aggregate traffic. Traffic measurement tells us which pages are read and where people
get stuck. You can refuse or delete cookies in your browser; parts of the site that depend on them may
behave differently, but the published content stays readable.
5. Mobile Applications and Digital Services
Where we operate a mobile application, we try to collect the least that the function requires. Device
permissions are requested at the moment a feature needs them and the request states what for. An
application that works without an account will not demand one. Diagnostic records are used to correct
defects and improve stability, and they are held under the same safeguards described here.
6. Data Security
Safeguards are proportionate to what we hold: access limited to those who need it, encryption of data in
transit, separation of test and production systems, tracked dependencies and patching, backups, and
logging of administrative actions. No system is immune to failure, so we also keep a process for
assessing incidents, correcting them, and notifying affected people or authorities where that is required.
7. Third-Party Services
We rely on outside providers for hosting, email delivery, performance measurement and, where a product has
paid features, payment processing. Those providers act on our instructions and are bound to protect what
they handle on our behalf. This policy does not extend to other companies whose sites or services you
reach through a link; their own policies apply once you are there.
8. User Choices and Rights
You can ask what we hold about you, ask for it to be corrected, ask for deletion where we are not
required to keep it, object to processing for a purpose you disagree with, and withdraw consent where
processing rests on consent. You can also ask for a copy of what you provided in a portable format where
that is technically possible. Send requests to [email protected] and we will reply within a
reasonable period.
9. Data Retention
We keep information for as long as it serves the purpose it was collected for, or for as long as legal,
accounting or regulatory obligations require. Correspondence is kept long enough to manage the
relationship and any follow-up. Diagnostic records are kept briefly, then deleted or aggregated. At the
end of a retention period, information is deleted or irreversibly anonymised.
10. Contact Us
Questions about this policy, or requests about your information, should go to the company's business email
address: [email protected]. The entity responsible is
VEXEL TECHNOLOGY PTE. LTD., and the company's official domain is myvexeltech.com.
Terms of Use
Version 1.0 · 28 October 2026
These terms govern your use of the website at myvexeltech.com and, where they apply, your use of software
or digital services supplied by VEXEL TECHNOLOGY PTE. LTD. Read them before using either.
1. Acceptance of Terms
Using this website or any service we supply means you accept these terms. If you are acting for an
organisation, you confirm that you are authorised to accept them on its behalf. If any part of these terms
is unacceptable to you, the correct response is not to use the site or the service.
2. Use of Website
The site exists to describe the company, its work and its products, and to give you a way to contact us.
You may read it, print it and save pages for your own reference. You may not republish it, mirror it,
present its content as yours, or run automated collection that places an unreasonable load on the site.
3. Software and Digital Services
Where we supply software, an application or a digital service, that product may carry its own terms shown
at the point of access or purchase, including any licence or subscription conditions. If those conditions
conflict with this document, the product-specific conditions govern that product. Nothing published here
is an offer capable of acceptance; work is agreed in writing.
4. Intellectual Property
The company and its licensors own the intellectual property in this website and in the software and
materials we produce, including the text, layout, code, design, marks and documentation. VEXEL TECHNOLOGY
PTE. LTD. and myvexeltech.com are used by the company as identifiers of its business. These terms give
you no licence beyond what is needed to use the site or a service in the ordinary way.
5. No Misuse
You may not use the site or a service to break the law, to infringe someone else's rights, to distribute
malicious code, to attempt access to a system you are not authorised for, to send unsolicited commercial
messages, or to disrupt another person's use. We may suspend or limit access where misuse is reasonably
suspected.
6. No Warranty
The site and its contents are provided as they stand and as they are available. We take care over what we
publish, but we do not promise that the site will be uninterrupted or free of error, that it will be free
of harmful components, or that its contents are complete, current or suitable for a particular purpose.
Material describing products under development is indicative and may change.
7. Limitation of Liability
To the extent the law allows, the company is not liable for indirect, incidental, special or consequential
loss, or for lost profit, revenue, data or goodwill, arising from use of this website or of any service we
supply. Nothing here limits liability that cannot lawfully be limited. Where liability can be capped, it
is capped at the amount you paid, if any, for the service concerned.
8. Third-Party Links
The site may link to sites and services run by others, including app stores and infrastructure providers.
Links are a convenience, not an endorsement. We do not control third-party content and accept no
responsibility for it, for the practices of those operators, or for loss arising from your use of them.
9. Changes to Terms
We may amend these terms to reflect changes to the site, to our services, or to the law. An amendment
takes effect when it is published here and the version above is updated. Continued use after an amendment
indicates acceptance. Where a change materially affects a paid service, we will take reasonable steps to
tell affected users.
10. Contact
Questions about these terms should be addressed to VEXEL TECHNOLOGY PTE. LTD. at
[email protected]. The company's official domain is
myvexeltech.com. These terms are governed by the law of the company's place of registration, whose courts
have non-exclusive jurisdiction over disputes arising from them.